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ارفع قيمة مشترياتك إلى 199 ريال و احصل على شحن مجاني.
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Shipping & Delivery

The order is delivered to the client through a company specialized in shipments delivery or Courier for GCC Shipments. The delivery service company covers all major cities in Kuwait, as well as the western region and remote areas. The maximum delivery time is 3 days for Kuwait and 1 week for GCC within major cities if the product is available upon request. Delivery within the far region and remote cities occurs on specific days.

Delivery Charge

If the order is less than 20 KWD, a fee of KWD2 will be charged for delivery
If more than 20 Kuwaiti Dinar the customer is exempted from delivery fees during campaign time
You can track your shipment via the shipment number sent to you via text message or email.


Payment and delivery for other countries

For all the Arabic countries, the client can pay by credit card after placing the order on the website. The delivery of the order will only start after the receipt of the payment. The amount to be paid consists of the price of the product and the shipping cost. Please contact us in advance to inform you about the shipping cost, the total amount of the transfer, and the beneficiary’s data.



Important information regarding delivery within Kuwait

The order is delivered to a company specialized in shipments delivery. The shipping company has no connection with our clients. The client shall pay the amount of the order online or to the shipping company and they will return the amount back to our company’s management.
Delivery takes a maximum of one week after the confirmation of the order (except for Fridays). Please be patient and contact us after two days if you do not receive a call from the representative of the shipping company.
Delivery times are usually between ten in the morning and ten in the evening. There is a route plan for each representative at the shipping company, and each one works within specific areas.

If the client needs the order to be delivered at a certain time, this is done in coordination with the operations manager at the shipping company (contact us to provide you with his phone number). The possibility of this arrangement depends on the representative’s route plan, work pressure, and other factors.
Please be sure to turn on your mobile devices and keep them close. Cooperate with the representative of the shipping company and described the address accurately.
If your shipping company's representative left the area, it is difficult to breach the route plan and return to your area. In this case, the order delivery happens next day. Please avoid embarrassment.
When changing the delivery address, the order goes back to the shipping company's office (Alqibla). The designated representative will try to deliver it again to the area of the new address. Please note that the address change will cause delays in delivery, try to avoid that.
The client cannot open the shipment before paying its due amount. The shipping company's representative cannot wait for the client for more than 15 minutes.